Terms & Conditions

These terms apply to your use of kirxstudios.co.nz and to any work we do for you, unless we've agreed different terms in writing. By using the site or engaging us, you accept these terms. “Kirx Studios”, “we” and “us” mean Kirx Studios, New Zealand. “You” means the person or business using the site or engaging us.

1. Using this website

You may browse the site and share links to it. You must not misuse it, including by trying to disrupt it, gain unauthorised access, or send spam or automated submissions through the contact form.

We try to keep the site accurate and available, but we don't guarantee that it will always be error-free or uninterrupted. Results, view counts and other figures shown on the site describe past client work. They aren't a promise of the results your business will get.

2. Our content and client work

The site's design, text, photos and videos belong to Kirx Studios or are used with permission from our clients. Client names, logos and footage remain the property of those clients. You may not copy, download, re-edit or reuse any of it without written permission.

3. Enquiries and quotes

Sending an enquiry doesn't create a contract. Budget ranges on the form are a guide only. Quotes and proposals are valid for 30 days unless they say otherwise, and work is confirmed once you accept a quote or proposal in writing (email is fine).

4. Working with us

If your accepted proposal or a signed agreement covers any of the points below, that document takes priority over these terms.

Scope and changes

We'll deliver the work described in your accepted proposal. Extra shoot days, edits beyond the agreed revision rounds, or changes in scope are charged separately, and we'll confirm the cost with you before going ahead.

Your responsibilities

You agree to:

• give us timely access to your location, products, people and information needed for the work
• get any permissions needed to film at your premises and let staff and customers know filming is happening
• make sure anything you give us to use (logos, music, footage, claims about your products) is yours to provide and is accurate
• review and approve content before it's published, where approval is part of the process

Rescheduling and cancellation

Shoot days can be rescheduled free of charge with at least 48 hours' notice. Later changes or no-shows may be charged at the full day rate. Monthly retainers can be ended by either party with 30 days' written notice.

Payment

Unless your proposal says otherwise, invoices are due within 14 days. Retainers are invoiced monthly in advance. All prices are in New Zealand dollars and exclude GST unless stated. We may pause work on overdue accounts.

Ad spend and platforms

Paid advertising budgets are separate from our fees and are paid to the platforms directly by you, unless agreed otherwise. Social platforms set their own rules and algorithms. We can't guarantee reach, views, leads or sales, and we aren't responsible for platform outages, policy changes or account decisions made by those platforms.

5. Ownership of the work

Once you've paid in full, you own the final edited content we deliver to you and may use it to promote your business. Until then, ownership stays with us. Raw footage, project files and unused takes remain ours unless your proposal says otherwise. Licensed music, fonts and stock footage stay subject to their own licence terms.

We may show work we've made for you in our portfolio, website and social channels. If you'd rather we didn't, tell us in writing and we'll respect that.

6. Consumer law

Our services are supplied for business purposes. To the extent the law allows, the Consumer Guarantees Act 1993 does not apply, and the parties agree that sections 9, 12A and 13 of the Fair Trading Act 1986 are excluded, as both parties are in trade and it is fair and reasonable to do so.

7. Liability

To the extent the law allows, we aren't liable for any indirect or consequential loss, including lost profits, revenue or data. Our total liability to you for any claim is limited to the fees you paid us in the three months before the claim arose.

You agree to cover any loss we suffer from a claim that material you gave us infringes someone else's rights.

8. Privacy

We handle personal information as described in our Privacy Policy.

9. General

We may update these terms from time to time; changes apply from the date shown at the top and don't affect work already underway. If any part of these terms can't be enforced, the rest still applies. These terms are governed by New Zealand law, and New Zealand courts have exclusive jurisdiction.

Contact

Questions about these terms? Email kirxstudios@gmail.com.